# Gusto review: ratings, coverage and pricing

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## Summary

Gusto is a modern payroll and HR platform that helps US businesses manage their workforce while offering international hiring capabilities through Gusto Global.

## Verdict

- **Verdict:** Gusto is a well-rounded HR and payroll platform built primarily for US-based small and medium-sized businesses, with international hiring available in 11 countries through its Global service. Third-party ratings are mixed, with strong scores on Capterra (4.9 across 4,292 reviews) and G2 (4.6 across 11,684 reviews) sitting alongside a notably low Trustpilot average of 2.1 across 2,467 reviews. The main trade-off is that its international coverage is narrow, and costs can climb as headcount grows.
- **Best for:** US-headquartered small to mid-sized teams that want payroll, benefits, and HR management in one place and have limited cross-border hiring needs.
- **Not ideal for:** Companies with significant international hiring requirements across more than 11 countries will need to look at providers with broader global coverage.
- **Standout feature:** The all-in-one platform combines payroll processing, benefits administration, and HR management with automated tax filing and digital onboarding in a single interface.
- **Biggest limitation:** International hiring is capped at 11 countries, which is a hard ceiling for any business with a growing or distributed global workforce.

## Company

| Field | Value |
|---|---|
| Website | https://gusto.com/ |
| Founded | 2011 |
| Headquarters | San Francisco, United States |

## Third-party ratings

| Platform | Rating | Reviews |
|---|---:|---:|
| G2 | 4.6 | 11965 |
| Trustpilot | 2.1 | 2474 |
| Glassdoor | 3.1 | 1092 |

Ratings are averages published by the review platforms themselves. EOR Overview does not collect or adjust them.

## Country coverage

| Measure | Value |
|---|---:|
| Active countries | 11 |
| Operates owned local entities | Yes |

## Pricing

| Plan | From |
|---|---:|
| Contractor management | USD 40 |

Prices are "from" prices per employee per month unless stated otherwise on the provider website.

## Pros and cons

**Pros**

- Clean, intuitive interface makes HR tasks simple for both employers and employees
- All-in-one platform integrates payroll, benefits, and HR management
- Strong compliance features with automated tax filing and regulatory updates
- Flexible pricing plans to accommodate different business sizes
- Excellent customer support with dedicated HR experts
- Smooth employee onboarding with digital documentation

**Cons**

- International hiring limited to 12 countries through Gusto Global
- Pricing can increase significantly as your team grows
- Some advanced features only available in higher-tier plans

## Benefits administration

- **Simplified HR management:** Handle payroll, benefits, and HR tasks in one centralized platform, reducing administrative overhead.
- **Compliance assurance:** Stay compliant with local and international labor laws through automated tax filings and regulatory updates.
- **Automated payroll:** Process payments accurately and on time with automated tax calculations and direct deposits.
- **Global hiring support:** Expand your team internationally through Gusto Global's employer of record services in 12 countries
- **Self-service tools:** Give employees direct access to their payment information, tax documents, and benefits through an intuitive portal.
- **Full-service benefits:** Access complete benefits packages including health insurance, 401(k) plans, and workers' compensation.

## About

Gusto has established itself as a leading HR and payroll management solution since 2011, serving small and medium-sized businesses across the United States. The platform combines payroll processing, benefits administration, and HR management into one user-friendly system. Through its Gusto Global service, powered by Remote, companies can now hire talent in 12 countries without setting up local entities. The platform handles everything from employee onboarding and benefits management to tax compliance and workforce payments. Gusto's strength lies in its ability to simplify complex HR processes while maintaining strict compliance standards across multiple regions.

## Alternatives

- [Remote](https://eoroverview.com/providers/remote/): Talent is everywhere, opportunity is not. Remote’s mission is to create opportunity everywhere, helping employers to find and hire the best talent, and enabling individuals to build financial and personal freedom. Businesses around the world use Remote to hire, manage, and pay their globally distributed workforces, simply and compliantly.
- [Deel](https://eoroverview.com/providers/deel/): Deel's Employer of Record service helps businesses hire and manage international teams in 150+ countries without establishing local entities.
- [RemoFirst](https://eoroverview.com/providers/remofirst/): Remofirst is a budget-friendly global EOR platform offering international hiring solutions in 180+ countries, known for its straightforward pricing and efficient onboarding.
- [Hire with Columbus](https://eoroverview.com/providers/hire-with-columbus/): Affordable EOR service from $179/month per employee. Hire in 185+ countries without setting up local entities.
- [Multiplier](https://eoroverview.com/providers/multiplier/): Global employer of record covering 170 countries, from $400 per month. Built-in ESOP support and fast onboarding for startups and SMEs.

Full comparison: https://eoroverview.com/alternatives/gusto/