# Justworks review: ratings, coverage and pricing

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## Summary

Justworks provides full EOR and PEO services for domestic and international hiring, helping SMEs expand globally while simplifying HR operations.

## Verdict

- **Verdict:** Justworks suits small and medium-sized businesses that need both domestic PEO and international EOR capabilities under one provider, with pricing starting from $8 per month for payroll and from $39 per month for contractors. Coverage spans 41 countries, which is narrower than several competitors, and third-party ratings are mixed, ranging from 4.6 on G2 and Capterra to 2.1 on Trustpilot across 32 reviews.
- **Best for:** Small to mid-sized US-based companies that want a single provider for domestic HR and international hiring, with transparent pricing and access to benefits like health insurance and 401(k).
- **Not ideal for:** Companies requiring broad global coverage beyond 41 countries or deep software integrations beyond the eight currently supported accounting and HR apps.
- **Standout feature:** The combination of PEO and EOR capabilities in one platform, with direct entities in 11 markets and contractor payment flexibility across 40-plus currencies, gives domestic and international hiring needs a single point of management.
- **Biggest limitation:** Third-party user sentiment is notably divided, with a Trustpilot average of 2.1 from 32 reviews sitting in sharp contrast to higher scores elsewhere, suggesting an inconsistent experience for some users.

## Company

| Field | Value |
|---|---|
| Website | https://www.justworks.com/ |
| Founded | 2012 |
| Headquarters | New York City, United States |

## Third-party ratings

| Platform | Rating | Reviews |
|---|---:|---:|
| G2 | 4.6 | 1126 |
| Trustpilot | 2.1 | 32 |
| Capterra | 4.6 | 740 |
| Glassdoor | 3.2 | 533 |

Ratings are averages published by the review platforms themselves. EOR Overview does not collect or adjust them.

## Country coverage

| Measure | Value |
|---|---:|
| Active countries | 41 |
| Operates owned local entities | No |

## Pricing

| Plan | From |
|---|---:|
| Contractor management | USD 39 |
| Payroll | USD 8 |

Prices are "from" prices per employee per month unless stated otherwise on the provider website.

## Pros and cons

**Pros**

- Dual PEO and EOR capabilities serving both domestic and international needs
- Clear, transparent pricing model
- Direct entities in 11 key markets
- Strong small business focus
- Contractor payment flexibility in 40+ currencies
- Complete benefits access, including health insurance and 401(k)

**Cons**

- Limited software integrations (only eight accounting/HR apps)
- Global coverage not as extensive as some competitors
- Mixed user reviews, particularly on platforms like Trustpilot

## Support

| Channel | Availability |
|---|---|
| Email | 24/7 |
| Live chat | 24/7 |
| Phone | 24/7 |

## Benefits administration

- **Complete HR integration:** Unified platform for payroll, benefits, compliance, and employee management.
- **Global expansion support:** Simplified international hiring without requiring local entity establishment.
- **Transparent cost structure:** Clear pricing for both domestic and international employment needs.
- **Localized expertise:** Market-specific employment solutions across multiple countries.
- **Contractor management:** Flexible payment options for international contractors in 40+ currencies.
- **Compliance assurance:** Expert handling of complex employment regulations across various jurisdictions.

## About

Justworks is a human resources solutions provider founded in 2012 and headquartered in New York. They offer dual capabilities as both a Professional Employment Organization (PEO) for US-based employees and an Employer of Record (EOR) for international talent. Their platform enables small and medium-sized businesses to hire globally without establishing legal entities abroad, with direct EOR services in 11 countries and partner support in over 100 more. Justworks handles all employment aspects including payroll, benefits administration, compliance, and onboarding. Their transparent pricing model and complete HR tools make them particularly valuable for SMEs looking to expand internationally while maintaining full compliance with local employment laws.