Remote
Countries186+
EOR / month$699
EOR provider · in-depth reviewGusto EOR review
Gusto is a modern payroll and HR platform that helps US businesses manage their workforce while offering international hiring capabilities through Gusto Global.
Founded 201111+ countries
Reviewed by Robbin Schuchmann · Last updated July 16, 2026Our verdict
Gusto is a well-rounded HR and payroll platform built primarily for US-based small and medium-sized businesses, with international hiring available in 11 countries through its Global service. Third-party ratings are mixed, with strong scores on Capterra (4.9 across 4,292 reviews) and G2 (4.6 across 11,684 reviews) sitting alongside a notably low Trustpilot average of 2.1 across 2,467 reviews. The main trade-off is that its international coverage is narrow, and costs can climb as headcount grows.
Best for
US-headquartered small to mid-sized teams that want payroll, benefits, and HR management in one place and have limited cross-border hiring needs.
Not ideal for
Companies with significant international hiring requirements across more than 11 countries will need to look at providers with broader global coverage.
Standout feature
The all-in-one platform combines payroll processing, benefits administration, and HR management with automated tax filing and digital onboarding in a single interface.
Biggest limitation
International hiring is capped at 11 countries, which is a hard ceiling for any business with a growing or distributed global workforce.
By Robbin Schuchmann, based on verified pricing, coverage and third-party review data.
About Gusto
Gusto has established itself as a leading HR and payroll management solution since 2011, serving small and medium-sized businesses across the United States. The platform combines payroll processing, benefits administration, and HR management into one user-friendly system. Through its Gusto Global service, powered by Remote, companies can now hire talent in 12 countries without setting up local entities. The platform handles everything from employee onboarding and benefits management to tax compliance and workforce payments. Gusto's strength lies in its ability to simplify complex HR processes while maintaining strict compliance standards across multiple regions.
What are the pros and cons of Gusto?
Every EOR provider has strengths and limitations. Here's an honest assessment of where Gusto excels and where you might face challenges, helping you make a well-informed decision.
Pros
- Clean, intuitive interface makes HR tasks simple for both employers and employees
- All-in-one platform integrates payroll, benefits, and HR management
- Strong compliance features with automated tax filing and regulatory updates
- Flexible pricing plans to accommodate different business sizes
- Excellent customer support with dedicated HR experts
- Smooth employee onboarding with digital documentation
Cons
- International hiring limited to 12 countries through Gusto Global
- Pricing can increase significantly as your team grows
- Some advanced features only available in higher-tier plans
What are the key benefits of Gusto?
What makes Gusto stand out in the crowded EOR market? These key benefits showcase their unique approach to global employment services, from modern technology to personalized support that keeps clients coming back.
- Simplified HR management: Handle payroll, benefits, and HR tasks in one centralized platform, reducing administrative overhead.
- Compliance assurance: Stay compliant with local and international labor laws through automated tax filings and regulatory updates.
- Automated payroll: Process payments accurately and on time with automated tax calculations and direct deposits.
- Global hiring support: Expand your team internationally through Gusto Global's employer of record services in 12 countries
- Self-service tools: Give employees direct access to their payment information, tax documents, and benefits through an intuitive portal.
- Full-service benefits: Access complete benefits packages including health insurance, 401(k) plans, and workers' compensation.
Gusto pricing: How much does it cost?
These are service fees, not the total cost of employing someone. Salary, statutory employer costs, optional benefits and any setup or deposit requirements need to be checked in a country-specific quote.
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Provider pricing source · checked 2026-07-13
Request a quote for your hiring country, including the service fee and any additional charges.
Get startedIn which countries does Gusto provide their services?
Coverage checked: October 1, 2026Gusto operates in 11 countries. Here is the complete list of where it can support your international hiring.
What tools and software integrate with Gusto?
Already using HR, accounting, or productivity tools? Great news! Gusto connects with popular software platforms to keep your existing workflows smooth. Here are the integrations that can save you time and reduce manual work.
Xero
Greenhouse
Google Workspace
OktaHow Gusto is rated
Last verified: October 1, 2026Customer review platforms, plus one independent evaluation. Gusto's 4.2 score is the average of recorded product ratings across 2 independent review platforms, weighted by review volume, not our opinion. Last verified October 1, 2026.
Employ Borderless Standard4.0 / 5
Read the Gusto review · How the Standard works
Published by Employ Borderless, a sister publication with the same founders. EOR Overview had no part in the score.
Platform scores are pulled from each platform's public profile and refreshed weekly.
Customer ratings over time
Compare ratings and review counts from the dates shown below. The average can change as new reviews arrive, so read recent feedback alongside the score.
| Platform | Earlier rating | Latest rating |
|---|---|---|
| G2 | 4.6 / 5 · 10,395 reviews | 4.6 / 5 · 13,110 reviews |
| Trustpilot | 2.4 / 5 · 2,400 reviews | 1.9 / 5 · 2,523 reviews |
Employee workplace sentiment
Glassdoor describes working at the provider. It is separate from customer product reviews and is excluded from the customer rating above.
Glassdoor: 3.1 / 5 · 1,092 reviews
How does Gusto compare to other EOR providers?
See detailed head-to-head comparisons of Gusto with other leading EOR providers to understand their differences in pricing, features, and coverage.
What are the best alternatives to Gusto?
These providers take different approaches on price, coverage and regional strength. See all Gusto alternatives
Read Remote review
Deel
Countries153+
EOR / month$599
RemoFirst
Countries193+
EOR / month$199
Hire with Columbus
Countries193+
EOR / month$179
Multiplier
Countries171+
EOR / month$459 (Core · billed annually)
What do people ask about Gusto?
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How we review Gusto
We compare published provider information and customer feedback to help you weigh your options. Source links and dates let you check the information behind our reviews.
Data collection
Official company documentation and regulatory filings, direct verification with company representatives, trusted third-party databases (Crunchbase, LinkedIn), and public financial reports and press releases.
Verification
We check pricing and coverage against source material. Details can change, so ask for a quote for your hiring country. Our reviews are based on research; we identify hands-on testing separately where it applies.
Ratings
The scores shown are averages of verified third-party platform ratings (G2, Trustpilot, Capterra), always attributed. We do not publish our own star rating.
Independence
Referral-funded: we may earn a fee if you sign up through our links, at no cost to you. It never affects rankings, verdicts, or the data on this page.
Full details in our methodology. Spotted an inaccuracy? Contact our research team.
About the author
I'm the co-founder of EOR Overview, an independent research site for Employer of Record services.
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